Questions about: Maintenance

Q: How often would you change the carbon filter?

The carbon pre-filter should be changed every 2 to 3 months.

Q: Can you wash these filters?

No. Please do not wash the carbon pre-filters

Q: Why is it necessary to replace the pre filter every 3 months....if you can just vacuum it out?

The vacuum can take large collection of dust and hairs off the front of the filter. Vacuuming does not clean out the particles that have attached themselves to the carbon. The carbon becomes integrated with the garbage it collects over time and vacuuming could not restore them to their original  purifying state.

Q: Can I wash the hepa filter?

No.

Q: Will vacuuming them change anything?

You should not wash or vacuum the filters. The carbon pre-filters last for 2-3 months. This duration may differ depending on the use and the surroundings.

Q: With some carbon filters, you can bake them in the oven to reset them. Can you do that for these?

We advise you not to bake the carbon pre-filters for safety reasons. You should replace the carbon pre-filter every 2-3 months or as needed.