Questions about: Products
Q: Has anybody verified whether this is a true hepa filter? Is there a certification or advertising requirement to ensure it is what it says it is?
These Filters can capture 99.5% of airborne particles. Please note that this efficiency can change according to the use of the air purifier unit.
Q: Do these come with pet pure treatment?
These filters can capture pet hair/dander
Q: Where are these filters made?
China
Q: Are the pre-filters thick?
Yes. It includes highly activated carbon pre-filters which will capture odors, dust, smoke, & pet hairs/dander
Q: Is there fiberglass in your hepa filters?
No
Q: What is the carbon filter made of?
Fiber coated with activated carbon
Q: is the carbon filter sheet carbon or granulated carbon?
Fiber coated with activated carbon
Q: Is there fragrance additives in these filters?
No
Q: Can you use this filter to make face masks?
No
Q: Does anyone have a problem every time they change the filter it smells of plastic like when first bought?
The filters do not have any odor associated with it.
Q: What is a micron particle
One micron is 1/1000 mm (1/25,000 of an inch).
Q: Can these be used in an hvac system?
No
Q: I would like to find out if the prefilter has carbon particles that could contaminate the hepa filter.
the carbon is fully adhered to the filter, powder does not come off
Does the filter material contain glass fibers? What is the material made of?
No. The HEPA filter is made from polymer while the carbon pre-filters are made from activated carbon.