Questions about: Quality
Q: Has anybody verified whether this is a true hepa filter? Is there a certification or advertising requirement to ensure it is what it says it is?
These Filters can capture 99.50% of the airborne particles. Please note that this efficiency can change according to the use of the air purifier unit.
Q: Is there fiberglass in your hepa filters?
No
Q: I read that the filters should be made of glass fibers rather than cellulose because mold can breed on cellulose. What is this filter made of?
The HEPA filters are made of plastic polymers and the pre-filters are made of fiber coated with activated carbon.
Q: What is the shelf life of these filters when kept in the original packaging?
These filters do not have shelf life.
Q: Will these filters eliminate fumes/odor from paint?
Yes, activated carbon pre-filters are designed to capture Volatile Organic Compounds (VOCs) which includes paint fumes.
Q: How do these pre-filters work on pipe smoke odor?
Carbon filters extend the life of your HEPA filters and helps remove household dust, pet dander/hair, cooking smells, and smoke.
Q: Does anyone have a problem every time they change the filter it smells of plastic like when first bought?
The filters do not have any odor associated with it.
Q: Are these fine enough to capture cooking oil vapors?
Yes
Q: What is a micron particle
One micron is 1/1000 mm (1/25,000 of an inch).
Q: Will these alone eliminate cat dander odor?
Carbon filters extends the life of your HEPA filters and when used together, they help remove household dust, pet dander/hair, cooking smells, and smoke.
Q: I would like to find out if the prefilter has carbon particles that could contaminate the hepa filter.
The carbon is fully adhered to the filter, powder doesn't come off
Q: What's the micron protection level?
HEPA filters captures harmful airborne particles, as small as 0.3 microns and removes pollen, chemical vapors, mold, pet dander, and other harmful particles..
Q: Does your brand have any chemical smell or odor that may affect persons with mcs or a hypersensitive nose?
TrueGuard filters does not have any added odor or chemical smell with it and are completely safe for use by persons with said conditions.